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Are Your Customers Smiling Right Now?
10 things that make customers smile and buy more
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You want to make your customers happy, but you have a sneaking suspicion you could be doing better.
Maybe you have a lot of mobile visitors but not a lot of conversions. Perhaps sales are flat, or you’re seeing less customer churn. On the other hand, you may be growing steadily, but want to go faster.
How can you make your customers happier? Before you think about cutting prices or changing your product, take a look at your online shopping experience. Is it frictionless, accessible, and fun? Does it make customers want to buy and keep coming back?
It’s so fast.
It’s practically effortless.
I’m not scared to pay on this site.
I want to share this with all my friends.
It’s OK to get personal.
I’m always shopping on my phone.
I love discovering new products…but I hate shopping.
Give me something to remember you by.
It’s all about convenience.
Make it unique and ultra-relevant.
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