A Strategic Guide for Executives
How to achieve greater ROI, competitive advantage and win customers for life

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As consumers, we all know a great experience when we have one. We also know a bad one. We know how that makes us think, feel, and act at the time — and influences us the next time around.

That’s how smart brands are building lifelong customer loyalty — they go beyond a marketplace and create memorable experiences that engage their customers. Without this, companies fall by the wayside.

So how can Digital Marketers, Merchandisers, and ecommerce professionals deliver great experiences for customers, time and again?
  • What’s unique about Experience Commerce?
  • For many brands it’s not happening. Why?
  • How is Experience Commerce helping companies today?
  • What’s in it for me?


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