How To Fight Fraud Without Cheapening Consumer Experiences

Everything has a price. And the price for a richer consumer experience online and via mobile one of the defining trends of payments and commerce in 2019, and probably well into the 2020s is that the code that creates those experiences often leave opening for fraudsters to exploit. In a new PYMNTS interview, Karen Webster talked with Sumit Dhawan, CEO of Instart, about the reasons for that problem and what can be done to fix it. At stake could be nothing less than merchant reputation and revenue as eCommerce continues to take up a bigger part of retail. The problem, in one sense, is that retailers are creating deeper and richer consumer experiences via browsers, Dhawan told Webster browsers where consumers enter a host of personal information including addresses, ages and payment details.

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Ad Tech and Martech

Habu Named a Leader in 2023-2024 IDC MarketScape for Data Clean Room Technology for Advertising and Marketing Use Cases

Business Wire | December 11, 2023

Habu, a leading data collaboration software company, today announced it has been recognized as a Leader in the IDC MarketScape: Worldwide Data Clean Room Technology for Advertising and Marketing Use Cases 2023-2024 Vendor Assessment. "With a commitment to innovation, democratization, and anticipation of market changes, Habu showcased strength in several areas of our research, validating its evolution and ability to adapt and thrive in a privacy-first era,” said Lynne Schneider, Research Director, Data as a Service (DaaS) and Location and Geospatial Intelligence at IDC. “Habu is a leader in the market with a deliberate and thoughtful approach to data collaboration with a vast partner ecosystem and flexible solutions for both technical and business users enabling customers to easily scale and drive business growth.” Habu accelerates time-to-value while surpassing the most exacting standards for privacy and security and is built for both data scientists and business users. By utilizing no-code modules, a library of pre-built queries, and marketer-friendly visualizations, the solution expands the universe of users who can extract value and use cases that can be unlocked, including profile enrichment, journey analysis, measurement, activation, distributed machine learning, and more. The IDC MarketScape noted several key strengths that contributed to Habu’s positioning as a leader in the report: High customer satisfaction Broad partnerships and interoperability, including AWS, Azure, Databricks, Google Cloud Platform, and Snowflake Query flexibility while providing an interface geared toward a variety of personas and a library of prebuilt use case templates "We are honored to be recognized by the IDC MarketScape as a Leader in the data collaboration market,” stated Matt Kilmartin, CEO of Habu. "We have been fortunate to work with some of the most innovative brands in the world who value the versatile and user-friendly approach to our platform and our commitment to complete interoperability, enabling them to maximize collaboration opportunities regardless of which cloud environment any partner’s data resides.” For more information about Habu and its innovative data collaboration solutions, please visit www.habu.com. Download the IDC MarketScape Excerpt here. About Habu Habu is a global leader in data clean room software, enabling companies to benefit from the value of data without the risk. Habu connects data internally and externally with other departments, partners, customers, and providers in privacy-safe and compliant ways for better collaboration, decision-making, and results. The company is headquartered in San Francisco, CA, and Boston, MA. For more information on Habu data collaboration solutions, visit www.habu.com. About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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Ad Networks

Sam’s Club MAP Launches Full Funnel Video Capabilities with Advanced Member Measurement

Business Wire | December 12, 2023

Sam's Club, a division of Walmart Inc. and a leading membership warehouse club, announces Sam’s Club Member Access Platform (MAP) has launched full-funnel video advertising onsite, in-app and offsite. Research shows that 66% of consumers prefer watching a video to learn about an item, and MAP’s new innovative capabilities ensure that wherever a member is in their buying and inspiration journey, video creates a more engaging experience. “At Sam’s Club MAP, we are always looking for new ways to bring more value to our members, and building an additive ads experience across video ad formats enables us to do that in a brand-safe and high-engagement environment,” said Lex Josephs, vice president and general manager of Sam's Club MAP. “We know our members stay engaged longer and show stronger click-through rates when we serve them up videos, and our new capabilities will help advertisers engage our members with video advertising.” Advertisers can layer Connected TV (CTV) ads, Sponsored Videos and Interactive Videos with deep first-party member data to unlock sophisticated targeting to reach new-to-brand and lapsed members, drive awareness for new item launches and create a synergistic video experience: CTV ads:If members are watching content on a streaming device, they will see relevant MAP CTV advertisements through a partnership with The Trade Desk (TTD) that enables advertisers to engage members across brand-safe third-party premium inventory. Sponsored Videos:While members are searching for their favorite items in the Sam’s Club app, MAP serves them Sponsored Product Ads (SPA) that drive awareness and consideration by visually telling a brand and item’s story within the search grid on search results pages. Interactive Videos:eko’s interactive PDP videos let members engage with the item, offering a “hands-on” way to explore how it works, key features, dimensions and more. “Combining the power of video with Sam’s Club’s first-party data is a major milestone for PepsiCo,” said Mic Zavarella, Vice President, Marketing, PepsiCo. “MAP’s new video solutions will allow us to reach members at pivotal moments throughout their shopping journey, with highly engaging and relevant product information that will help drive purchase decisions – all with measurable results.” Advertisers gain access to the performance metrics they need to optimize campaigns while they are still in flight and drive stronger business outcomes. CTV ads and Sponsored Videos will be measurable through the Sam’s Club Media and Sales Performance Dashboard, an innovative, integrated dashboard that serves as a central source of truth for campaign performance with Sam's Club MAP. Additionally, Interactive Videos are compliant with Video Ad Serving Template (VAST) tagging standards to ensure they support effective video delivery, tracking and measurement and provide members a smooth, additive experience. Capitalizing on CTV’s Rapid Growth CTV ad spending is projected to exceed $30 billion in the U.S. next year, making it one of the fastest-growing ad formats. Its effectiveness in influencing user behavior makes it crucial for advertisers to leverage across their campaigns. Sam’s Club MAP CTV ads are a vital component of a full-funnel strategy, along with offsite display and retargeting, that enable advertisers to reach Sam’s Club members at every step of the shopping journey and build custom member audiences and campaigns. They leverage AI to optimize conversions and return on ad spend (ROAS) based on viewership, behavior and frequency. Advertisers can reach incremental cord-cutting audiences with precise targeting complemented by advanced campaign performance measurement and attributed omnichannel sales results. Place Sponsored Videos in search grids Sponsored Videos stands apart from competitive offerings in its ability to place video in search grids —critical to reaching an ever-growing segment of Sam’s Club members. With Sam’s Club MAP’s distinctive capabilities, advertisers can use Sponsored Videos to launch new items and promote basket building. Additionally, clicking on the video directs members to the related item page, and they can add an item to their carts directly from the ad. Advertisers will have access to Sponsored Product Ads campaign and omnichannel closed-loop sales performance in a single self-service dashboard. A view from all sides The partnership between Sam’s Club and eko offers an unrivaled digital shopping experience directly from Sam’s Club product detail pages. Advertisers can create an “in-club experience,” allowing members to dynamically explore every aspect of an item to help drive brand awareness and engagement in unique and captivating ways. For more information about Sam’s Club MAP’s new CTV ads, Sponsored Videos and Interactive Videos, contact Sam’s Club MAP here. About Sam’s Club Sam’s Club, a division of Walmart Inc. (NYSE: WMT), is a leading membership warehouse club offering superior products, savings and services to millions of members in nearly 600 clubs in the U.S. and Puerto Rico. Now in its 40th year, Sam’s Club continues to redefine warehouse shopping with its highly curated assortment of high-quality fresh food and Member’s Mark items, in addition to market leading technologies and services like Scan & Go™️, Curbside Pickup and home delivery service in select markets. To learn more about Sam's Club, visit the Sam's Club Newsroom, shop at SamsClub.com and interact with Sam's Club on LinkedIn, X (formerly known as Twitter), Facebook, Instagram, TikTok and Pinterest. About Sam’s Club Member Access Platform At Sam’s Club, we are member obsessed. We lead with this obsession by offering a curated assortment of high-quality items at an incredible value. We lead with this obsession by providing our members with a multi-touchpoint experience, whether they are shopping our Clubs, on SamsClub.com, in-app or with Curbside Pickup and Delivery. We lead with this obsession every day. We know our members want a shopping experience that is easy, convenient and personalized. And we know that our agencies, ad tech platforms, suppliers and advertisers want to reach our members efficiently and effectively. With MAP [Member Access Platform], our journey starts with our members. Next, we create and give partners experiences, tools and opportunities that help members discover new products at the time they need and want them. MAP’s mission is to provide the most valuable and additive ads experience to our members. It's our member-first approach that differentiates us, along with the combination of our platform, our products, our people, our processes and our first-party data.

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Social Media Advertising

Attain and Experian Collaborate to Help Unlock Cross-Device Outcomes for Advertisers

PR Newswire | January 08, 2024

Attain, a leading permissioned commerce data platform that powers real-time purchase measurement and outcome signals for brands, is pleased to announce a strategic collaboration with Experian, the world's leading global information services company. By leveraging Experian's identity graph, this collaboration will unlock cross-device outcomes for advertisers in a cookieless environment. With the growing number of devices and platforms used by consumers, the need for precise audience targeting and refined marketing strategies has become increasingly important. Through this collaboration, Attain will integrate the Experian identity graph into its system, expanding the reach and addressability of its active user base of more than six million consumers. "We are continuously impressed by the caliber of Attain's customer base and our ability to fortify it with additional identity markers," said Greg Koerner, Vice President of Digital Advertising Sales, at Experian. "By harnessing the power of Attain's extensive outcome data and the Experian identity graph, we can easily offer marketers new avenues for reaching their target audience across multiple devices and channels." This integration will enable Attain to seamlessly connect with consumers across multiple devices, including mobile and CTV (connected television), offering innovative solutions to advertisers in an ever-changing digital landscape. With over 126M households, 250M individuals, nearly 500M MAIDs (mobile ad IDs), and 200M CTV IDs in Experian's identity graph, this integration will unlock vast opportunities for marketers to reach their target audience and measure campaign performance accurately. It will also allow Attain to align advertiser data and showcase significant correlations across various media channels, making their marketing tools more powerful than ever. "We're taking a major leap forward in enhancing our advertising capabilities by incorporating Experian identity graph into the Attain platform," Brian Mandelbaum, CEO of Attain, said. "With this integration, we can seamlessly align advertiser data and demonstrate outcomes' true impact and correlation across different media channels. This not only provides our customers with a more comprehensive view, but it also enhances the effectiveness of their advertising strategies." This collaboration will enable Attain to offer advertisers a more holistic reporting approach and provide them with a more comprehensive understanding of cross-device outcomes. Those utilizing the Experian identity graph through Attain's services can resolve to a single consumer profile, combining IPs and Universal IDs with CTV IDs and MAIDs. About Attain Attain's mission is to empower marketers to drive better outcomes by providing access to first-party permissioned commerce data. Powered by a portfolio of apps, retail loyalty account linking, receipt capture, and survey results, Attain is uniquely positioned to provide deeper insights into how, what, when and where consumers spend their money. For more information on Attain, visit attaindata.io. About Experian Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. We have 22,000 people operating across 32 countries, and every day, we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group.

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