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Done is better than perfect: How Chase built a digital banking brand in-house

June 25, 2018 / Suman Bhattacharyya

For large banks hobbled by legacy technology, rigid processes and regulations, building a digital-only banking brand from the inside could sound like a non-starter. But inside an office at New York City’s Hudson Yards area, a team of 50 employees at JPMorgan Chase is trying to do just that with a digital mobile banking app, Finn.