Global trends study Trends in Personalization

January 15, 2019

The Global Trends in Personalization Study is a collaboration between SoDA and Sitecore to assess investment plans, adoption of emerging technology, organizational priorities and key challenges relative to delivering personalized digital consumer experiences. Data was collected in January andFebruary of 2019 from 351 marketing leaders and C-level executives across North American,Europe and APAC.

Spotlight

Scratchpad

We built Scratchpad because we believe that sales is a craft and that your time as a salesperson should be spent on things that matter, like moving deals forward and building customer relationships, not painstakingly updating records. At nearly every sales organization we encountered we saw talented salespeople taking detailed notes, keeping track of deals, and creating sales plans. Unfortunately, this information was spread across random note-taking apps, spreadsheets, and task managers; not in Salesforce. So sales leadership didn't have the information they needed to create accurate forecasts, understand the state of the company's pipeline, or coach their team effectively.

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Spotlight

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We built Scratchpad because we believe that sales is a craft and that your time as a salesperson should be spent on things that matter, like moving deals forward and building customer relationships, not painstakingly updating records. At nearly every sales organization we encountered we saw talented salespeople taking detailed notes, keeping track of deals, and creating sales plans. Unfortunately, this information was spread across random note-taking apps, spreadsheets, and task managers; not in Salesforce. So sales leadership didn't have the information they needed to create accurate forecasts, understand the state of the company's pipeline, or coach their team effectively.

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