After the View: How Users React to Brand Ads on Mobile

Let’s face it: showing an ad does not mean a user will click on it. If it did, billions of index fingers and thumbs would be in casts recovering from perennial sprains. Even when a user is interested in an ad, they are more apt to do further research before clicking. In fact, according to the latest Digital Video Trends Report from eMarketer, the preference to research before engaging is clear.Depending on the engagement mechanisms built into the ad — whether via overlay or end card — a brand advertiser may or may not have visibility into many of the most common actions a user may take.

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Add3

Add3 is a digital agency that delivers integrated digital marketing campaigns across paid search, SEO, social & display advertising, helping our clients reach their marketing goals. Our mission is to take an integrated, performance-driven approach to connect brands with their customers across digital channels to reach their marketing goals. We exist to create a place where the best people in digital marketing want to work and that brands want to work with. We are high-speed, low-drag, digital marketing geeks that live for results. Add3 is located in Seattle, WA. We serve a broad range of clients throughout the U.S., ranging from Global 500 organizations to earlier-stage technology companies.

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Next-gen Sales: Power of Advanced Quote Management Providers

Article | March 12, 2024

Optimizing the sales funnel with advanced quote management systems enhances pricing accuracy and customer satisfaction. Learn about the top QMS software providers that promise high profit and sales. Contents 1. Introduction to QMS 2. Quote-to-Cash: Optimizing the Sales Funnel 2.1. Mapping the Customer Journey 2.2. Streamlining the Quote-to-Cash Process 2.3. Measuring and Managing Sales Performance 3. How Advanced Tools and Technologies Shape Quote Management 4. Best Quote Management Software Providers 4.1. Zilliant 4.2. Tacton 4.3. Paddle 4.4. Peak 4.5. Impact Analytics 4.6. Upstream 4.7. Proposify 4.8. Loopio 4.9. Simpleview 4.10. Configura 5. Final Thoughts 1. Introduction to QMS Quote management systems (QMS) are integral to optimizing the quote-to-cash (Q2C) process within the sales funnel. The incorporation of advanced intelligent technologies such as artificial intelligence, machine learning, predictive analytics, and data visualization, contemporary QMS enhance the efficiency and accuracy of quote generation for a streamlined user experience. These systems allow for precise pricing strategies tailored to real-time market conditions and customer-specific variables, thereby improving customer satisfaction. Consequently, businesses can adapt swiftly to market dynamics and customer needs, maximizing revenue and operational efficiency. The system further streamlines workflows by automating routine tasks, reducing manual errors, and accelerating the quote management process. Quote-to-Cash: Optimizing the Sales Funnel The sales funnel optimization is crucial for maximizing revenue and enhancing customer satisfaction. A key component of this optimization is the quote-to-cash (Q2C) process, which encompasses the end-to-end activities, from quoting a product or service to realizing revenue. Advanced tools and technologies have significantly transformed quote management, facilitating precise, efficient operations for businesses. Leveraging intelligence technologies like AI, ML, predictive analytics, and data analytics for data visualization, modern quote management systems can analyze historical data and customer behavior to generate highly accurate and personalized quotes. This capability accelerates the quoting process and enhances the accuracy of pricing strategies, ensuring that quotes reflect real-time market conditions and customer-specific factors. Additionally, these technologies enable dynamic pricing models, allowing businesses to adjust prices based on demand fluctuations, competitor pricing, and other relevant variables, thereby augmenting revenue. Furthermore, the integration of cloud-based platforms and advanced analytics has revolutionized the accessibility and scalability of quote management for professionals. Cloud technology ensures that the quote data is centralized, secure, and easily accessible from any location, supporting remote work environments and improving collaboration across different departments. Similarly, advanced analytics tools provide deep insights into quote performance, customer preferences, and sales acceleration trends, empowering businesses to make data-driven decisions. These insights can lead to more strategic pricing, improved customer satisfaction, and enhanced performance in the market. 1.1 Mapping the Customer Journey The first step in optimizing the quote-to-cash process within the sales funnel is mapping the customer journey. This involves understanding every touchpoint where customers interact with the business, from initial interest to final purchase and beyond. Mapping these touchpoints allows companies to identify critical moments where targeted interventions can increase conversion rates and enhance customer satisfaction. Effective customer journey mapping within the Q2C process includes: Capturing interest through marketing efforts and initial inquiries Tailoring quotes based on customer needs and specifications Refining quotes and terms to meet customer expectations and company capabilities Final agreement on the quote and terms Fulfilling the order as agreed Ensuring accurate and timely billing and collection 1.2 Streamlining the Quote-to-Cash Process Streamlining the Q2C process requires the integration of technology, strategic processes, and organizational alignment. Automation plays a pivotal role here, reducing manual errors and increasing efficiency. For instance, CPQ software can automate the quote generation process, ensuring that sales teams produce accurate and optimized quotes quickly. Other aspects of streamlining include: Using customer relationship management systems to maintain detailed records of customer interactions, preferences, and history and supporting personalized and consistent communication Speeding up contract signings and approvals with digital tools, reducing the time from quote approval to cash collection Connecting the Q2C process with enterprise resource planning systems to ensure seamless data flow and improve visibility across finance, sales, and operations 1.3 Measuring and Managing Sales Performance Optimizing the sales funnel also involves continuous measurement and management of sales performance. In this regard, the key performance indicators (KPIs) for the Q2C process might include: Quote Conversion Rate: The percentage of quotes that successfully convert into sales Customer Acquisition Cost: The cost related to the acquisition of a new customer through the sales funnel Customer Satisfaction and Retention Rates: Measures of how satisfied customers are with the purchasing process and their likelihood to return 2. How Advanced Tools and Technologies Shape Quote Management Incorporating advanced quote management software has made generating and managing quotes easier. The next-gen solutions, such as AI-driven algorithms and machine learning models, facilitate the analysis of extensive datasets, enabling businesses to generate highly customized and competitive quotes in real time. These technologies further allow for the automation of complex pricing strategies, considering many factors such as market trends, competitor pricing, customer purchasing history, and real-time demand fluctuations. By leveraging predictive analytics, businesses can anticipate customer needs more accurately, improving the conversion rates and ensuring optimized profitability. 3. Best Quote Management Software Providers Some of the top quote management software companies that help businesses optimize their sales funnel include: 3.1 Zilliant Zilliant is a prominent leader in cloud-native pricing, CPQ, and revenue optimization software, focused on transforming business pricing processes. With decades of experience addressing complex B2B pricing and sales challenges, the company leverages advanced AI and data science to enhance price management and optimization, revenue intelligence, and e-Commerce. Zilliant is renowned for its high ROI solutions, demonstrated through powerful customer endorsements from various industry leaders. Looking to the future, Zilliant continues to drive innovation in pricing science and customer engagement strategies, providing a comprehensive suite of services to optimize pricing and sales efficiency for manufacturing and distribution sectors. Its commitment to partnership and customer success is evident in its collaborative approach and continuous support in adoption strategies. 3.2 Tacton Tacton is a leading SaaS provider specializing in CPQ solutions specifically designed for industrial manufacturers. With over 25 years of manufacturing expertise, Tacton's state-of-the-art configuration engine rapidly streamlines complex product configurations into accurate quotes, enhancing operational efficiency and increasing sales volume. Recognized as a leader in the CPQ space by Gartner and G2, Tacton supports easy integration with existing digital landscapes, including PLM, CAD, PIM, and ERP systems. The platform simplifies the selling process through guided selling and needs-based configuration. It further provides powerful visualization and augmented reality features that allow customers to see real-time configurations. 3.3 Paddle Paddle is a comprehensive SaaS-based payment infrastructure provider that specializes in streamlining billing operations for software businesses. As a merchant of record, Paddle manages to complete the payment stack and take on the responsibilities of relationship maintenance with payment providers, global sales tax handling, and revenue reconciliation across different billing and payment methods. Its suite of products includes Billing, which offers an all-in-one solution for digital product payments and subscription management; ProfitWell Metrics for precise, free revenue reporting; Price Intelligently for a data-driven pricing strategy; and Retain, which automatically recovers failed payments to enhance customer retention. 3.4 Peak Peak is an advanced AI platform provider designed to significantly enhance business growth, profitability, and operational efficiency by optimizing essential functions such as inventory management and product pricing. Tailored for businesses of all sizes, from million to billion-dollar enterprises, Peak ensures optimal stock levels and competitive pricing, backed by an AI performance guarantee that consistently meets service levels. Recent innovations include the launch of Co:Driver, a generative AI product and the introduction of a performance guarantee that bolsters business confidence in AI adoption. Peak's comprehensive support structure and its ability to interconnect decisions across business functions further empower companies to harness AI effectively, inducing substantial improvements in decision-making and business performance. 3.5 Impact Analytics Impact Analytics is a pioneering provider of AI-powered SaaS solutions designed to optimize decision-making across the retail, grocery, CPG, and supply chain sectors. The company transforms vast amounts of data into actionable insights with its advanced AI platform, significantly enhancing various aspects of business operations such as demand planning, supply chain management, merchandising, and pricing & promotions. The platform includes specialized solutions like PriceSmart for unified life cycle pricing, TradeSmart for trade promotion planning, and AuditSmart, an advanced RPA bot for high-quality audits. Trusted by leading global retailers, Impact Analytics has demonstrated substantial business impacts, including an 8% lift in gross margins, 99% product availability on shelves, and significant reductions in work hours, clearance inventory, and wastage, culminating in annual savings of $1 billion for its clients. The company prides itself on its configurable solutions, resolute commitment to innovation, and ability to deliver tangible results within weeks, serving as a leader in retail AI solutions. 3.6 Upstream Upstream is a leading global provider of mobile marketing automation solutions, specializing in driving digital growth with innovative customer acquisition through attractive quotes and engagement strategies across all mobile channels. The company boasts a substantial global reach with a consumer reach of over 1.2 billion and 3.1 billion monthly interactions, supported by a robust network of 370+ advertisers and the execution of 4000 ad experiences. Upstream's Grow platform, recognized for its robust lead optimization and interaction capabilities, leverages proprietary predictive technology and expert marketing strategies to deliver unparalleled results, including a 12x ROI for e-commerce platforms. Dedicated to enhancing mobile operator efficiencies and increasing e-commerce sales, Upstream employs cutting-edge MarTech tools for event-driven campaigns, identity resolution, and ad fraud security to ensure high performance and minimal errors. 3.7 Proposify Proposify is a leading proposal software provider designed to streamline and enhance the sales document process for B2B services globally. Proposify addresses common issues associated with traditional document creation tools like Word and PowerPoint, such as high error rates, lack of brand consistency, and poor visibility into proposal engagement. The software provider simplifies the creation of proposals through a centralized content library that includes templates, snippets, and a design editor, enabling sales teams to quickly produce error-free, professional-looking documents. Proposify also offers advanced features such as interactive pricing, e-signatures, and a metrics dashboard that provides detailed insights into proposal views and engagement, helping businesses close deals more effectively. Its integration capabilities with CRMs and other tools ensure that sales processes are seamlessly connected and efficient. With a strong focus on customer success, Proposify offers personalized onboarding services to help businesses optimize their proposal workflows and achieve significant time savings. 3.8 Loopio Loopio is a leading RFP response management software company that transforms the response process for RFPs, RFIs, DDQs, and security questionnaires by enhancing collaboration, streamlining operations, and ultimately helping businesses secure more deals. Recognized for its user-friendly interface and robust functionality, Loopio garnered multiple G2 awards in 2024, including Best Results and Easiest to Use in the Enterprise category. Loopio’s integration with platforms enhance workflow efficiency, making vital information accessible within existing CRM systems. This integration, along with expert-vetted content and automatic updates, ensures that responses are quick, accurate, and compliant with current standards and practices. Its AI-driven content library centralizes knowledge, enabling fast, accurate responses and significantly reducing response times, which has led to measurable increase in efficiency and win rates among users. 3.9 Simpleview Simpleview is a prominent provider of digital marketing and site management solutions for quote management and is tailored for destination marketing organizations (DMOs). With products like Simpleview CMS and CRM, the company offers a fully integrated platform that enhances the online presence and operational efficiency of tourism entities from small towns to large countries. Simpleview's services include website design, branding, SEO, and paid media strategies, all created to attract visitors and win bids for events and conventions. Additionally, the company's Online Booking & Referral Engine and Email Marketing & Automation tools help DMOs increase engagement and revenue through direct bookings and effective communication. Simpleview also incorporates user-generated content and advanced data analytics to foster community engagement and provide actionable insights. 3.10 Configura Configura is a leading provider of innovative space planning and product configuration software, serving commercial interiors, material handling, and kitchen and bath industries. The company’s flagship software, CET, offers an all-in-one solution for accurate space planning and configuration and isrecognized for its impact on streamlining operations and boosting profitability. This recognition is underscored by Configura's recent accolade, the Best IT Innovation Award at MODEX 2024. Additionally, Configura fosters a collaborative environment with its Partner Portal, encouraging innovation and success through strategic partnerships. The company also emphasizes education and support through its academy, offering training and webinars to enhance user proficiency with CET. With a global presence and a commitment to innovation, Configura continuously updates its offerings, as demonstrated by recent expansions in its commercial interior product suite. 4. Final Thoughts Advanced quote management systems are crucial for businesses seeking to optimize their sales funnel and enhance customer satisfaction. As technology evolves, companies must adopt these tools to stay competitive and drive strategic decision-making. Significantly, the future of QMS lies in the continuous advancement of intelligence systems and NLP, along with predictive analytics and data visualization, providing deeper insights into customer behavior and market trends. The incorporation of blockchain technology will further continue to enhance data security and transparency. Likewise, companies must increasingly leverage IoT and real-time data analytics to enable more dynamic and responsive quote management, further optimizing revenue and operational efficiency.

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Top CRM Tools for Customer Engagement and Maximizing ROI

Article | March 18, 2024

Read this article for an in-depth analysis of top CRM tools that empower businesses to enhance customer engagement, boost ROI, better understand customer needs, and drive significant growth. Contents 1. Introduction 2. Understanding Customer Engagement 2.1 Key Perspectives on Metrics to Improve ROI through CRM 2.2 Role of Engagement in Customer Retention: An Expert Analysis 3. Top CRM Tools for Managing Customer Engagement 3.1 Pipedrive 3.2 ClickUp 3.3 Copper 3.4 Nutshell 3.5 Nimble CRM 3.6 Close 3.7 Insightly CRM 3.8 Sugar Sell 3.9 Workbooks CRM 3.10 Maximizer 4. Final Thoughts 1. Introduction In the growing digital age of intelligence and innovation, leveraging customer relationship management (CRM) tools has become indispensable for businesses aiming to enhance customer engagement and maximize return on investment. These top tools in CRM help streamline interactions and provide invaluable insights into customer behavior, preferences, and needs. This article explores the top CRM tools that can help businesses implement CRM to forge stronger customer relationships, enhance their marketing strategies, and foster companies to drive growth and innovation. 2. Understanding Customer Engagement Customer engagement transcends basic interactions between a company and its customers. It encompasses the emotional, psychological, and behavioral responses that customers exhibit toward a brand over time. This complex construct is significant as it connotes a proactive relationship where customers choose to interact with the brand beyond contractual obligations. 2.1. Key Perspectives on Metrics to Improve ROI through CRM Advanced metrics to measure customer engagement go beyond traditional indicators to provide deeper insights into customer behaviors and preferences. These metrics include: Customer Lifetime Value: An estimation of the total value a customer is expected to generate during their relationship with a brand. This CLV metric helps businesses understand how much they should invest in maintaining or expanding relationships with individual customers. Social Listening: The process of monitoring digital conversations to understand what customers are saying about a brand online. This metric is crucial for gauging sentiment and engagement in real-time, allowing companies to quickly respond to customer needs or market shifts. Heatmaps: Visual tools that show how users interact with a website, including what they click on, how far they scroll, and what areas they spend the most time viewing. Heatmaps are essential for understanding engagement at a granular level, enabling optimizations that enhance user experience and retention. Event-Triggered Analytics: This involves tracking and analyzing actions taken by users in response to specific events or campaigns. It helps in understanding how particular activities influence engagement and can guide more personalized customer interactions. Customer Health Score: A metric that combines various indicators of customer retention, engagement and satisfaction, such as product usage frequency, support ticket incidents, and feedback scores, to predict future engagement levels and potential churn. 2.2. Role of Engagement in Customer Retention: An Expert Analysis Deeply engaged customers represent a significant asset to any company. Their ongoing interactions with a brand reinforce and deepen their loyalty, making them less likely to switch to competitors. From a business perspective, enhancing customer engagement leads to various strategic benefits: By analyzing engagement patterns, companies can predict future buying behaviors and preferences, allowing for better inventory management, personalized marketing, and more accurate sales forecasts. Highly engaged customers often become brand advocates. They share positive experiences and recommendations with peers, effectively acting as a powerful marketing channel. This word-of-mouth marketing can significantly reduce acquisition costs and increase market penetration. Engaged customers typically require less support and are more familiar with the brand's processes and products. This familiarity reduces the cost and effort needed for customer service and leads to smoother transactions and interactions. Engaged customers provide continuous feedback, whether through formal surveys or informal comments across communication channels. This feedback is invaluable for continuous product and service improvement. 3. Top CRM Tools for Managing Customer Engagement CRM plays a crucial role in almost all businesses and ventures. A strong hold on CRM entails a good sales and marketing strategy. Below are some of the top CRM providers to choose from according to varying needs of businesses. 3.1 Pipedrive Pipedrive is a renowned sales CRM platform designed to optimize customer relationship management processes, enabling businesses to streamline interactions, enhance data management, and improve customer experiences across various stages of the customer lifecycle. Its features include: Lead and pipeline management, workflow and marketing automation, and comprehensive reporting, Pipedrive provides businesses with the tools necessary to manage leads effectively. It automates key sales activities and gains valuable insights into customer behaviors and sales performance. As a cloud-based solution, Pipedrive offers flexibility and accessibility, allowing teams to work from anywhere and ensuring that all employees operate from the most current data. 3.2 ClickUp ClickUp is among the best CRM tools and revolutionary all-in-one productivity platforms that streamlines business operations by integrating essential tools such as AI, project management, document collaboration, and more into a unified system. The platform provides: Enhancement of the entire customer lifecycle, from lead tracking to customer onboarding, through its advanced CRM capabilities, which include customizable workflow visualizations, automation of sales processes, and comprehensive data management tools. ClickUp supports robust collaboration features that allow seamless integration across departments, ensuring that every team member is aligned and productive. With its ability to replace disparate workplace tools and create efficiencies, ClickUp helps organizations save significant time each week, fostering a more productive work environment. 3.3 Copper Copper is a distinguished CRM platform designed to integrate seamlessly with Google Workspace, enhancing the efficiency of relationship management for businesses. As the only CRM recommended by Google, Copper optimizes workflows by enabling users to manage leads, track communications, and access files without leaving their Google apps. Key Features: Real-time updates and contextual information across Gmail, Google Calendar, and Google Drive, ensuring that all customer interactions are streamlined and more productive. Copper empowers businesses to enhance customer relationships and drive revenue with features like direct contact addition from Gmail and Calendar, automatic file synchronization, and comprehensive visibility into communication histories. 3.4 Nutshell Nutshell, one of the top CRM tools, is a comprehensive platform that simplifies and enhances B2B operations in CRM and email marketing. It is designed especially for teams that prefer to avoid juggling multiple sales and marketing tools. Important Characteristics: Nutshell integrates seamlessly with prominent business tools, offering functionalities such as automated sales processes and advanced contact management, all accessible through its native mobile apps. The platform also features Nutshell Marketing, launched in 2021, which allows users to create, send, and measure the impact of marketing emails and automated drip sequences directly within the CRM. The integration ensures that marketing efforts are closely aligned with sales activities. 3.5 Nimble CRM Nimble is a streamlined and intuitive CRM platform for small businesses and solopreneurs utilizing Microsoft 365 or Google Workspace. Nimble combines CRM functionalities with contact management, social media insights, sales intelligence, and marketing automation into a cohesive relationship management tool. Distinctive Advantages: The platform enhances productivity by providing comprehensive company and contact insights directly within users’ email inboxes and across multiple workspaces, including Gmail and Outlook. Designed to cultivate and nurture relationships rather than manage sales, Nimble facilitates the organization of contacts, calendars, and communications in one accessible location. Its capability to integrate with over 100 apps enhances its utility, providing users with powerful tools for lead capture, pipeline management, and generating actionable insights through customizable reporting features. 3.6 Close Close, one of the best CRM software, is a dynamic CRM platform that caters to small business teams and solopreneurs, particularly those embedded within the Microsoft 365 or Google Workspace ecosystems. Distinguished Features: Seamless integration of CRM functionalities with advanced communication tools, sales intelligence, and marketing automation, all designed to enhance user productivity without the complexity of manual data entry or an intricate UI. It is highly acclaimed for its user-friendliness and cost-effectiveness and is consistently recognized as a leader in CRM solutions. Close supports a range of essential business tools directly within the user's existing workspace, including email, calendar sync, and task management. 3.7 Insightly CRM Insightly is a cutting-edge top CRM tool designed for modern businesses of all sizes, aiming to enhance customer relationships and accelerate growth. Insightly has quickly become a leading platform in the CRM sector, backed by significant venture capital investments totaling $38 million. Peculiar Features: Known for its user-friendly interface and quick setup, Insightly offers extensive customization options tailored to various industry needs, ensuring a swift return on investment at a competitive cost. The platform integrates seamlessly with popular tools such as Google Workspace and Microsoft 365, enhancing productivity without the need for constant switching between applications. With features like opportunity tracking, workflow automation, project management, and advanced email marketing, Insightly provides comprehensive tools to support marketing and sales teams in fostering deeper customer engagement, streamlining communication, and driving sales efficiency. 3.8 Sugar Sell SugarCRM’s Sugar Sell stands out as a sophisticated CRM solution that liberates businesses from the inefficiencies of traditional CRMs by providing a high-definition customer experience without the typical hassles. Unlike conventional platforms that often involve tedious manual entry and limited functionality, SugarCRM eliminates blind spots, busy work, and roadblocks, enhancing overall business efficiency. The platform offers: Unparalleled customizability and control, particularly with its on-premises deployment option, Sugar Enterprise, which allows for deep customization to be tailored to specific business needs. SugarCRM is designed to increase the understanding of customer needs, thereby improving conversion rates, revenue, customer satisfaction, and retention. It includes powerful tools like SugarBPM for process automation and real-time alerts for dynamic account management, ensuring that every customer interaction is maximized for engagement and efficiency. 3.9 Workbooks Workbooks is a versatile top CRM software platform tailored for growing companies seeking to streamline business operations and enhance customer engagement. It provides an extensive suite of services that encompasses not only the traditional realms of sales, marketing, and customer service but also integrates advanced functionalities such as marketing automation, event management, order management, invoicing, and supplier management. Its prime features: It is available at a cost significantly lower than that of major competitors, typically ranging from 50-70% less. Workbooks are designed to cater to various industries, including media and publishing, business services, manufacturing, technology, transport and logistics, and accounting, making it a flexible and affordable solution for businesses aiming to optimize their comme.rcial operations and customer interactions. 3.10 Maximizer Maximizer, a global leader in customer relationship management solutions, offers comprehensive CRM tools to optimize sales, marketing, and customer service operations. Key Characteristics: The platform stands out for its user-centric design that integrates seamlessly with essential applications like Outlook and offers extensive customization options to fit various sales processes. With a strong emphasis on actionable insights, Maximizer enables sales leaders to effectively monitor, guide, and enhance team performance, ensuring accountability and achieving revenue targets. Its robust suite of features includes advanced analytics, pipeline management, and automated workflows to boost productivity and foster authentic customer relationships. 4. Final Thoughts Selecting the right CRM tools can significantly enhance customer engagement and maximize ROI by automating workflows and providing detailed analytics to guide decision-making. The future of CRM tools is likely to be shaped by the following trends: AI can analyze data more deeply to provide insights, predict customer behavior, and personalize customer interactions. Ensuring seamless customer experiences across all channels, whether online, in-app, or in-person, will be crucial. With increasing concerns over data privacy, CRM tools that prioritize secure data handling will be more in demand. These technologies could be used to enhance customer experiences, especially in fields like retail and real estate. As businesses continue to grow and prosper, CRM tools will play a pivotal role in shaping successful customer engagement strategies. By deploying emerging technologies and focusing on customer-centric approaches, companies can ensure sustainable growth and a strong competitive edge.

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Google’s and Facebook’s Grip on Digital Advertising Markets

Article | March 12, 2024

Since July 2019, the UK’s Competition and Markets Authority has been conducting an extensive investigation of the digital advertising market. In its preliminary report on the investigation, the CMA expresses concerns that Google and Facebook have grown so “large and have such extensive access to data that potential rivals can no longer compete on equal terms.” 2019 marked the year in which digital advertising finally took the crown from TV and other legacy media both in the US and worldwide. Estimates point out that digital ads now account for 51 percent of the almost $600 billion spent globally on advertising, a percentage that should only rise with time.

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Which Online Advertising Strategy Is Right For Your Business?

Article | February 10, 2020

Part of running a business in this era of technology is establishing an online presence. This does not only mean having a well-put-together website and being active on social media, which are both a big part of what online marketing means. In order to reach audiences and turn them into customers, you also need to invest in online advertising. Sometimes, finding the best-suited advertising strategy for your business can be quite daunting, especially given the fact that you have so many options to choose from in the sea of digital marketing. The accessible costs of digital advertising, especially when compared to traditional advertising, may make it tempting for you to what to invest in as many types of ad campaigns as you can find, but keep in mind that they may not all work for your business.

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Add3

Add3 is a digital agency that delivers integrated digital marketing campaigns across paid search, SEO, social & display advertising, helping our clients reach their marketing goals. Our mission is to take an integrated, performance-driven approach to connect brands with their customers across digital channels to reach their marketing goals. We exist to create a place where the best people in digital marketing want to work and that brands want to work with. We are high-speed, low-drag, digital marketing geeks that live for results. Add3 is located in Seattle, WA. We serve a broad range of clients throughout the U.S., ranging from Global 500 organizations to earlier-stage technology companies.

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Perion Acquires Hivestack, a Leading Global Full-Stack Digital Out-Of-Home (DOOH) Platfom

Business Wire | December 13, 2023

Perion Network Ltd. (NASDAQ and TASE: PERI), connecting advertisers with consumers through technology across all major digital channels, announced today that it has completed the acquisition of Hivestack Inc., a global innovative full-stack programmatic digital out of home (DOOH) company. The terms of the transaction include US $100 million in cash paid upon closing and a 3-year employee retention and performance-based payment plan of up to US $25 million. DOOH advertising transforms ordinary public spaces into dynamic experiences, engaging audiences with eye-catching, personalized content in real-time. It harnesses cutting-edge technologies to target, deliver and measure unforgettable, immersive ads that connect brands with people on the go. With the acquisition of Hivestack, a programmatic DOOH technology innovator since 2017, Perion is entering an exciting market at its nascent stage, positioning the company to capitalize on its anticipated growth. Hivestack’s platform is used by many of the world's largest brands, agencies, media owners, and partners including Uber, Colgate, Lego, InterContinental Hotel Group, Doordash, GroupM, dentsu, The Trade Desk, Xandr, Clear Channel, Lamar, Stroër, and many more. "We are excited about the acquisition of Hivestack, which both complements and advances our long-term growth strategy. Hivestack’s DOOH technology platform stands out by offering brands and advertisers what they crave the most: high-visibility creative, precise targeting, immediate impact, wide reach and measurement," said Tal Jacobson, CEO of Perion. "In addition to advancing our diversification strategy, this transaction aligns with our objective to expand our technological capabilities and product offerings, and we will continue to pursue additional inorganic growth opportunities." More Regions. More Reach. More Technology Hivestack’s state-of-the-art platform is deployed in 32 countries, spanning North America, EMEA, LATAM and APAC. This global footprint will enable Perion to capitalize on economic trends impacting advertising budgets globally, and offer a variety of solutions in these additional markets. This transaction significantly contributes to Perion’s diversification strategy, enabling it to establish a considerable footprint in the fast-growing DOOH channel, which according to aPQ Media researchreport, is predicted to increase from US$21.5 billion in 2023 to US$30.7 billion in 2026, reflecting a 15.3% CAGR. Hivestack offers media owners an array of purpose-built software like the DOOH Ad Server, SSP, and Header Bidder, designed to manage, deliver, and optimize targeted advertising on digital screens, enhancing yield and sourcing demand efficiently. For media buyers, Hivestack's DOOH DSP, along with tools for audience planning and campaign measurement, provides robust capabilities for sourcing optimal inventory and maximizing the effectiveness and ROI of DOOH advertising campaigns. This acquisition is expected to create synergistic opportunities with Perion’s existing advertising offering and business and fits nicely with the company’s retail network strategy. Mr. Jacobson concluded, “We welcome Hivestack and its impressive team of professionals to Perion. We look forward to capitalizing on the synergies between Hivestack’s technology and Perion’s existing solutions, to provide clients an even more comprehensive, end-to-end offering.” Andreas Soupliotis, Founder and CEO of Hivestack, said, "Joining Perion marks a significant milestone in our journey. The strength of our technology, coupled with Perion’s market expertise and compelling advertiser solutions, will result in new synergetic solutions that resonate with customers on a worldwide scale. We are thrilled about the endless possibilities that this unlocks." Jefferies LLC acted as financial advisor to Perion. About Hivestack Hivestack is a leading global, full-stack, marketing technology company, powering the buy and sell side of programmatic digital out-of-home (DOOH) advertising. Hivestack was founded in 2017 with headquarters in Montreal, Canada, and operates in 32 countries across the globe. About Perion Network Ltd. Perion is a global multi-channel advertising technology company that delivers synergistic solutions across all major channels of digital advertising – including search advertising, social media, display, video and CTV advertising. These channels converge at Perion’s intelligent HUB (iHUB), which connects the company’s demand and supply assets, providing significant benefits to brands and publishers.

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MAGNA Study Explores Listening Rituals and How Audio Advertisers Can Improve Engagement and Purchase Intent by Complementing Daily Routines

Business Wire | April 18, 2023

Rituals, as routine as running errands and doing chores, are also key audio-consumption moments in people’s lives and create positive environments for advertisers, according to new research conducted by MAGNA’s Media Trials unit and leading multi-platform audio content and entertainment company, Audacy. The study found that advertisers who aligned with listeners’ rituals saw a greater lift in brand excitement (+10%) and brand relevance (+8%). The study, Aligning with Rituals: The Contextual Foundation of Audio, also noted that consumers experience greater “feelings of connection” with brands that synchronize with their audio rituals, by +12%, compared to +3% for non-aligned ads. MAGNA and Audacy tested both genre-based ads—such as a telecom brand advertising during an entertainment broadcast—and ritual-based ads—such as destination advertising during a “me-time” ritual--to examine the spectrum of contextual-alignment opportunities. “We’ve studied contextual in video before, but this is our first time to study it in audio, so we wanted to explore how consumers reacted to all types of audio advertising, from contextually aligned to non-aligned, across every daypart and layers of the funnel,” said Kara Manatt, EVP, Managing Director, Intelligence Solutions, MAGNA. “We were especially intrigued to note how daily rituals imply moments of calm and continuity in listeners’ lives and that brands that tap into these touchstones benefit tremendously.” Contextually aligned ads have the propensity to both excite (+10%) and create relevance (+8%) for brands, especially among those who are in-market. Further, contextual alignment boosts brand metrics that matter most, such as brand favorability (+8%), search intent (+12%), and purchase intent (+9%). Just what are consumers doing as they stream podcasts and listen to music? A ranking of typical listening rituals featured in a previous Audacy study, Audio Rituals was topped by running general errands (85%) and doing home maintenance (84%). Consumer engagement levels, though, were most heightened during me-time moments (73%), putting my child to bed (70%) and exercising outdoors (68%). Audacy’s Audio Rituals study also determined that 74% of listeners incorporated audio into their daily rituals and 40% planned their day/activities around audio content. “Audio advertisers can amplify the effectiveness of their buys through ritual moments,” said Idil Cakim, SVP, Head of Research and Insights, Audacy. “Study participants agreed that the stronger the match between advertisement and content, the better the outcome for KPIs like brand favorability and purchase intent.” Seventy-eight percent of participants agreed that strong content/ad matches mattered in brand favorability and 80% for purchase intent. Other key findings include: Mood Boosters: Participants who felt “energized or excited” by their audio content also were 24% more likely to state the test ads “caught my attention” (+24% lift) and were more likely to be open to the ads at the time of listening (+16% lift). These engaged and excited listeners also were more likely to search for the brand (+10%). Contextual Enhancement: Contextually aligning ads amplifies the information shared in audio ads – this is especially true among in-market audiences, who agree that these contextually-aligned ads “taught them something new” (73%). Dialed-In Dispatches: Regardless of the type of contextual alignment (ritual or genre-based), each approach has the propensity to drive search intent (+15% and +16%, respectively). Aligning with Rituals: The Contextual Foundation of Audio ran controlled testing among 1,920 weekly audio listeners who listened to 30-minute content blocks, ranging from podcasts to news, sports and music, interspersed with ads from three brands, covering the retail, telecom and travel industries. The participants answered a range of questions to determine advertising effectiveness and establish their mood and receptivity. The full study can be found here. About MAGNA MAGNA is the leading global media investment and intelligence company. Our trusted insights, proprietary trial offerings, industry-leading negotiation and unparalleled consultative solutions deliver an actionable marketplace advantage for our clients and subscribers. We are a team of experts driven by results, integrity and inquisitiveness. We operate across five key competencies, supporting clients and cross-functional teams through partnership, education, accountability, connectivity and enablement. For more information, please visit our website: https://magnaglobal.com/ and follow us on LinkedIn. About Audacy Audacy, Inc. (NYSE: AUD) is a leading multi-platform audio content and entertainment company with the country’s best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp), Twitter (@AudacyCorp) and LinkedIn (@Audacy-Inc).

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Brand Marketing

CitrusAd Brings Sponsorcart’s Shoppable Video to Retail Media

Business Wire | March 29, 2023

CitrusAd and sponsorcart.io partner to deliver on-site shoppable video ad technology to retail media networks in the U.S. and abroad. The CitrusAd and Sponsorcart partnership simplifies video campaign activation, and retail monetization, making it easier than ever for brand advertisers across the globe to activate shoppable video campaigns on retail media networks. Brands can implement, manage and scale video ad creative alongside, add-to-cart functionality for corresponding SKUs that enables closed-loop, transparent measurement of return-on-ad-spend (ROAS). The new, innovative video ad formats will drive high-impact engagement for brands and fetch greater CPM in the retailer’s revenue stream. “CitrusAd is excited to scale these dynamic and innovative video ad formats. Brands will be able to easily align commercial video assets with SKUs directly within the path-to-purchase in a shopper-relevant manner. These enhanced shopper experiences deliver tremendous storytelling power and an attractive way for retailers to expand their media offering,” said Adam Skinner, Managing Director, Retail Media Networks, CitrusAd. “Our goal was to make it easy for video to play a larger role in retail media. We are delighted to tie our video ad platform to CitrusAd to make shoppable video ad campaigns dynamically populate in a native and personalized manner with lightning-fast load times,” said Stephen Caffrey, CEO and co-founder of Sponsorcart. Advertisers spend $50BN per year in video ad spend as 66% of customers prefer video when learning about a new product. Retailers can improve customer experiences while earning up to five times CPM when adding video to advertising campaigns. Both companies will be at ShopTalk in LasVegas this week to provide further insight on the benefits of shoppable video. About Sponsorcart.io Sponsorcart.io is an onsite, end-to-end, shoppable video platform built for Retail Media Networks (RMNs). The platform makes it simple to launch and manage high-impact, unique video ad formats. Add-to-cart functionality provides closed-loop analytics for transparent and measurable ROI. Sponsorcart’s shopper centric, video solution appears natively along the path-to-purchase with dynamic SKU optimization led by privacy protected, first-party retailer data for personalized relevancy at scale. About CitrusAd CitrusAd is a leading retail media company and part of Epsilon, a global advertising and marketing technology company. The CitrusAd, powered by Epsilon platform, sits at the center of Publicis Groupe’s comprehensive, scalable retail media network offering. By harnessing the power of first-party data and industry-leading identity resolution, the unified, self-serve platform delivers shopper-relevant advertising experiences on commerce websites and across the open web resulting in higher conversions. Leading retailers across the globe rely on CitrusAd to help grow retail media as a core function for incremental media revenue and sales volume that delivers great ROI for brands. For more information, visit citrusad.com.

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Advertiser Platforms

Perion Acquires Hivestack, a Leading Global Full-Stack Digital Out-Of-Home (DOOH) Platfom

Business Wire | December 13, 2023

Perion Network Ltd. (NASDAQ and TASE: PERI), connecting advertisers with consumers through technology across all major digital channels, announced today that it has completed the acquisition of Hivestack Inc., a global innovative full-stack programmatic digital out of home (DOOH) company. The terms of the transaction include US $100 million in cash paid upon closing and a 3-year employee retention and performance-based payment plan of up to US $25 million. DOOH advertising transforms ordinary public spaces into dynamic experiences, engaging audiences with eye-catching, personalized content in real-time. It harnesses cutting-edge technologies to target, deliver and measure unforgettable, immersive ads that connect brands with people on the go. With the acquisition of Hivestack, a programmatic DOOH technology innovator since 2017, Perion is entering an exciting market at its nascent stage, positioning the company to capitalize on its anticipated growth. Hivestack’s platform is used by many of the world's largest brands, agencies, media owners, and partners including Uber, Colgate, Lego, InterContinental Hotel Group, Doordash, GroupM, dentsu, The Trade Desk, Xandr, Clear Channel, Lamar, Stroër, and many more. "We are excited about the acquisition of Hivestack, which both complements and advances our long-term growth strategy. Hivestack’s DOOH technology platform stands out by offering brands and advertisers what they crave the most: high-visibility creative, precise targeting, immediate impact, wide reach and measurement," said Tal Jacobson, CEO of Perion. "In addition to advancing our diversification strategy, this transaction aligns with our objective to expand our technological capabilities and product offerings, and we will continue to pursue additional inorganic growth opportunities." More Regions. More Reach. More Technology Hivestack’s state-of-the-art platform is deployed in 32 countries, spanning North America, EMEA, LATAM and APAC. This global footprint will enable Perion to capitalize on economic trends impacting advertising budgets globally, and offer a variety of solutions in these additional markets. This transaction significantly contributes to Perion’s diversification strategy, enabling it to establish a considerable footprint in the fast-growing DOOH channel, which according to aPQ Media researchreport, is predicted to increase from US$21.5 billion in 2023 to US$30.7 billion in 2026, reflecting a 15.3% CAGR. Hivestack offers media owners an array of purpose-built software like the DOOH Ad Server, SSP, and Header Bidder, designed to manage, deliver, and optimize targeted advertising on digital screens, enhancing yield and sourcing demand efficiently. For media buyers, Hivestack's DOOH DSP, along with tools for audience planning and campaign measurement, provides robust capabilities for sourcing optimal inventory and maximizing the effectiveness and ROI of DOOH advertising campaigns. This acquisition is expected to create synergistic opportunities with Perion’s existing advertising offering and business and fits nicely with the company’s retail network strategy. Mr. Jacobson concluded, “We welcome Hivestack and its impressive team of professionals to Perion. We look forward to capitalizing on the synergies between Hivestack’s technology and Perion’s existing solutions, to provide clients an even more comprehensive, end-to-end offering.” Andreas Soupliotis, Founder and CEO of Hivestack, said, "Joining Perion marks a significant milestone in our journey. The strength of our technology, coupled with Perion’s market expertise and compelling advertiser solutions, will result in new synergetic solutions that resonate with customers on a worldwide scale. We are thrilled about the endless possibilities that this unlocks." Jefferies LLC acted as financial advisor to Perion. About Hivestack Hivestack is a leading global, full-stack, marketing technology company, powering the buy and sell side of programmatic digital out-of-home (DOOH) advertising. Hivestack was founded in 2017 with headquarters in Montreal, Canada, and operates in 32 countries across the globe. About Perion Network Ltd. Perion is a global multi-channel advertising technology company that delivers synergistic solutions across all major channels of digital advertising – including search advertising, social media, display, video and CTV advertising. These channels converge at Perion’s intelligent HUB (iHUB), which connects the company’s demand and supply assets, providing significant benefits to brands and publishers.

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Advertiser Platforms

MAGNA Study Explores Listening Rituals and How Audio Advertisers Can Improve Engagement and Purchase Intent by Complementing Daily Routines

Business Wire | April 18, 2023

Rituals, as routine as running errands and doing chores, are also key audio-consumption moments in people’s lives and create positive environments for advertisers, according to new research conducted by MAGNA’s Media Trials unit and leading multi-platform audio content and entertainment company, Audacy. The study found that advertisers who aligned with listeners’ rituals saw a greater lift in brand excitement (+10%) and brand relevance (+8%). The study, Aligning with Rituals: The Contextual Foundation of Audio, also noted that consumers experience greater “feelings of connection” with brands that synchronize with their audio rituals, by +12%, compared to +3% for non-aligned ads. MAGNA and Audacy tested both genre-based ads—such as a telecom brand advertising during an entertainment broadcast—and ritual-based ads—such as destination advertising during a “me-time” ritual--to examine the spectrum of contextual-alignment opportunities. “We’ve studied contextual in video before, but this is our first time to study it in audio, so we wanted to explore how consumers reacted to all types of audio advertising, from contextually aligned to non-aligned, across every daypart and layers of the funnel,” said Kara Manatt, EVP, Managing Director, Intelligence Solutions, MAGNA. “We were especially intrigued to note how daily rituals imply moments of calm and continuity in listeners’ lives and that brands that tap into these touchstones benefit tremendously.” Contextually aligned ads have the propensity to both excite (+10%) and create relevance (+8%) for brands, especially among those who are in-market. Further, contextual alignment boosts brand metrics that matter most, such as brand favorability (+8%), search intent (+12%), and purchase intent (+9%). Just what are consumers doing as they stream podcasts and listen to music? A ranking of typical listening rituals featured in a previous Audacy study, Audio Rituals was topped by running general errands (85%) and doing home maintenance (84%). Consumer engagement levels, though, were most heightened during me-time moments (73%), putting my child to bed (70%) and exercising outdoors (68%). Audacy’s Audio Rituals study also determined that 74% of listeners incorporated audio into their daily rituals and 40% planned their day/activities around audio content. “Audio advertisers can amplify the effectiveness of their buys through ritual moments,” said Idil Cakim, SVP, Head of Research and Insights, Audacy. “Study participants agreed that the stronger the match between advertisement and content, the better the outcome for KPIs like brand favorability and purchase intent.” Seventy-eight percent of participants agreed that strong content/ad matches mattered in brand favorability and 80% for purchase intent. Other key findings include: Mood Boosters: Participants who felt “energized or excited” by their audio content also were 24% more likely to state the test ads “caught my attention” (+24% lift) and were more likely to be open to the ads at the time of listening (+16% lift). These engaged and excited listeners also were more likely to search for the brand (+10%). Contextual Enhancement: Contextually aligning ads amplifies the information shared in audio ads – this is especially true among in-market audiences, who agree that these contextually-aligned ads “taught them something new” (73%). Dialed-In Dispatches: Regardless of the type of contextual alignment (ritual or genre-based), each approach has the propensity to drive search intent (+15% and +16%, respectively). Aligning with Rituals: The Contextual Foundation of Audio ran controlled testing among 1,920 weekly audio listeners who listened to 30-minute content blocks, ranging from podcasts to news, sports and music, interspersed with ads from three brands, covering the retail, telecom and travel industries. The participants answered a range of questions to determine advertising effectiveness and establish their mood and receptivity. The full study can be found here. About MAGNA MAGNA is the leading global media investment and intelligence company. Our trusted insights, proprietary trial offerings, industry-leading negotiation and unparalleled consultative solutions deliver an actionable marketplace advantage for our clients and subscribers. We are a team of experts driven by results, integrity and inquisitiveness. We operate across five key competencies, supporting clients and cross-functional teams through partnership, education, accountability, connectivity and enablement. For more information, please visit our website: https://magnaglobal.com/ and follow us on LinkedIn. About Audacy Audacy, Inc. (NYSE: AUD) is a leading multi-platform audio content and entertainment company with the country’s best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp), Twitter (@AudacyCorp) and LinkedIn (@Audacy-Inc).

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Brand Marketing

CitrusAd Brings Sponsorcart’s Shoppable Video to Retail Media

Business Wire | March 29, 2023

CitrusAd and sponsorcart.io partner to deliver on-site shoppable video ad technology to retail media networks in the U.S. and abroad. The CitrusAd and Sponsorcart partnership simplifies video campaign activation, and retail monetization, making it easier than ever for brand advertisers across the globe to activate shoppable video campaigns on retail media networks. Brands can implement, manage and scale video ad creative alongside, add-to-cart functionality for corresponding SKUs that enables closed-loop, transparent measurement of return-on-ad-spend (ROAS). The new, innovative video ad formats will drive high-impact engagement for brands and fetch greater CPM in the retailer’s revenue stream. “CitrusAd is excited to scale these dynamic and innovative video ad formats. Brands will be able to easily align commercial video assets with SKUs directly within the path-to-purchase in a shopper-relevant manner. These enhanced shopper experiences deliver tremendous storytelling power and an attractive way for retailers to expand their media offering,” said Adam Skinner, Managing Director, Retail Media Networks, CitrusAd. “Our goal was to make it easy for video to play a larger role in retail media. We are delighted to tie our video ad platform to CitrusAd to make shoppable video ad campaigns dynamically populate in a native and personalized manner with lightning-fast load times,” said Stephen Caffrey, CEO and co-founder of Sponsorcart. Advertisers spend $50BN per year in video ad spend as 66% of customers prefer video when learning about a new product. Retailers can improve customer experiences while earning up to five times CPM when adding video to advertising campaigns. Both companies will be at ShopTalk in LasVegas this week to provide further insight on the benefits of shoppable video. About Sponsorcart.io Sponsorcart.io is an onsite, end-to-end, shoppable video platform built for Retail Media Networks (RMNs). The platform makes it simple to launch and manage high-impact, unique video ad formats. Add-to-cart functionality provides closed-loop analytics for transparent and measurable ROI. Sponsorcart’s shopper centric, video solution appears natively along the path-to-purchase with dynamic SKU optimization led by privacy protected, first-party retailer data for personalized relevancy at scale. About CitrusAd CitrusAd is a leading retail media company and part of Epsilon, a global advertising and marketing technology company. The CitrusAd, powered by Epsilon platform, sits at the center of Publicis Groupe’s comprehensive, scalable retail media network offering. By harnessing the power of first-party data and industry-leading identity resolution, the unified, self-serve platform delivers shopper-relevant advertising experiences on commerce websites and across the open web resulting in higher conversions. Leading retailers across the globe rely on CitrusAd to help grow retail media as a core function for incremental media revenue and sales volume that delivers great ROI for brands. For more information, visit citrusad.com.

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Events