Ad Tech and Martech
Article | May 14, 2024
With the rise of sales innovation, discover the sales acceleration trends that will set businesses apart in 2024 digital marketplace and learn how the advanced systems revolutionize sales strategies.
Contents
1. Introduction
2. Sales Acceleration Trends for Veterans in 2024 (top 10 of these)
2.1. Projecting Market Insights and Growth
2.2. Prioritizing Automation in 2024
2.3. Adopting Sales Acceleration Software
2.4. Assessing Impact of COVID-19 on Market
2.5. Increasing Significance of Sales Engagement
2.6. Integrating Sales Technology with CRM Systems
2.7. Focusing on Virtual Selling, from In-Person to Hybrid
2.8. Implementing Influencer Marketing Strategies
2.9. Art of Selling in Personalized Servicing
2.10. Extensive Videos for Better Sales
3. Summing Up
1. Introduction
Currently, sales acceleration is heavily influenced by digital transformation. Businesses are leveraging technologies for predictive analytics and automating routine tasks to free up sales representatives for more strategic activities. Social selling has also become a staple, a trend accelerated by the global shift towards remote work, making video conferencing and digital presentations, the key-sales-process components.
Looking forward, IMARC Group expects the sales acceleration market to reach US$ 386.3 Billion by 2032, exhibiting a growth rate of 14.8% during 2024-2032.
In the growing industry of sales and customer engagement, the integration of novel technologies and innovative strategies has become paramount for businesses seeking to accelerate their sales processes and achieve a competitive advantage over other businesses. Emerging trends such as AI, machine learning, advanced customer relationship management systems, and automation tools are revolutionizing how sales teams interact with prospects, streamline operations, and close deals more efficiently. Also, the adoption of social selling, virtual selling techniques, and sales enablement platforms further enhances the ability of sales professionals to engage with customers in a more personalized and effective manner. Learn more about the sales acceleration trends and innovations in 2024 in the sales acceleration guide below.
2. Sales Acceleration Trends for Veterans in 2024
The sales acceleration industry is poised to witness significant growth in the coming year, driven by a renewed focus on customer experience and the adoption of data-driven sales strategies. Below are the top 10 trends, with their market insights, for businesses to follow and strategies to increase revenue with high returns of ROI:
2.1. Projecting Market Insights and Growth
Factors in sales acceleration market share, including market drivers and constraints, such as technological advancements and consumer behavior shifts, also affect the impact on the market. The use of segmentation analysis to pinpoint high-growth areas and applying forecasting models like linear projections or ARIMA is beneficial for future sales predictions. Leveraging advanced analytics and feedback from sales and customer interactions can enhance the accuracy of growth forecasts, helping to identify investment and expansion opportunities in rapidly evolving markets.
Not too many executives (except the top probable 2%) have the dedication to constantly read up and stay aware of what’s happening on the outside.
This signals a remarkable opportunity for veterans in the industry to capitalize on the expansion and lead in shaping the trajectory of the sector.
2.2. Prioritizing Automation in 2024
Automation has become non-negotiable in today's sale acceleration toolkit, and in 2024, the focus will turn to generative AI and large language models (LLMs) for enhanced sales and further enhancements. Intelligent solutions that automate mundane tasks, predict buyer intent and provide personalized recommendations will not only streamline processes but revolutionize the customer sales experience. Additionally, automation can help businesses automate redundant tasks like data entry and lead qualification, which instantly frees up sales teams to help them focus on more strategic tasks.
Around 40% of sales tasks can be performed by AI and automation.
2.3. Adopting Sales Acceleration Software
The adaptation of advanced sales acceleration software is crucial for a competitive edge. From platforms that optimize sales funnels to those that integrate seamlessly with customer relationship management systems, choosing the right software is a strategic decision that can significantly boost sales productivity and efficiency. The sales acceleration tools for 2024 promise a better future for accelerated sales.
In the post COVID-19 period, 8 out of 10 decision makers say that omnichannel is now as or more effective than traditional channels.
2.4. Assessing Impact of COVID-19 on Market
COVID-19 has irreversibly changed the way sales professionals approach their business. The inflection point of the pandemic accelerated the digital transformation that had been brewing in the sales industry for many years. Now that in-person selling is becoming more viable, the dynamics of sales interactions have transformed, with a lasting impact on customer expectations and engagement. Also, the COVID-19 impact on sales acceleration has led to better and efficient adoption of omnichannel sales and social selling.
In the post COVID-19 period, 8 out of 10 decision makers say that omnichannel is now as or more effective than traditional channels.
2.5. Increasing Significance of Sales Engagement
Engagement, perhaps more than any other factor, is the salient difference between a stagnant sale and a conversion. The focus on fostering genuine engagement is becoming paramount. Whether it's through personalized messaging, proactive communication, or creative digital outreach, the sales force must seek avenues to captivate their audience.
67% of buyers agree that business data can and should be used to better engage buyers.
2.6. Integrating Sales Technology with CRM Systems
Integrating sales technology with Customer Relationship Management systems is a significant move in sales acceleration, enhancing efficiency and effectiveness throughout the sales process. By synchronizing data across platforms, sales representatives gain real-time access to customer information, purchase history, and communication logs, ensuring a cohesive and customized approach to sales.
Between 2024 and 2028, the number of businesses adopting a CRM tool is projected to climb by 12% annually.
This connectivity fosters better lead management, improves follow-up precision, and increases conversion rates, directly impacting revenue growth. Additionally, the integration offers valuable insights into customer behavior and sales performance, allowing for targeted marketing strategies and data-driven adjustments to sales tactics. The seamless integration of sales technologies with CRM is essential to offer a comprehensive view of customer interactions. By ensuring all touchpoints with the customer are recorded and analyzed cohesively, sales teams can gain insights that lead to more informed and effective sales strategies.
As per Forbes, 85% of CRM users expected an improved customer experience to be one of the best benefits of Sales CRM Software.
2.7. Focusing on Virtual Selling, from In-Person to Hybrid
The shift from in-person to virtual and hybrid selling models marks a transformative trend in sales acceleration, driven by the digital age's need for flexibility, efficiency, and scalability. The emergence of hybrid selling models combines the convenience of virtual engagement with the personal touch of in-person meetings tailored to customer preferences and the strategic value of face-to-face interactions. This approach enhances customer experience and enables sales teams to optimize their strategies using advanced technologies and immersive demonstrations.
It is predictedthat by 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.
The shift toward virtual selling is not about replacing in-person interactions but creating a flexible hybrid model that caters to both remote and local customers. This requires a nuanced approach to newer technology and strategies in sales utilization1, communication strategies, and the sales process itself.
2.8. Implementing Influencer Marketing Strategies
Influencer marketing, once the domain of consumer goods, is finding its way into B2B advanced system sales strategies. This nuanced approach leverages thought leaders and prominent figures within an industry to influence the purchasing decisions of other businesses. By identifying and working with the right influencers, sales can be accelerated with greater credibility and in alignment with the customer’s trust network.
Brands are poised to significantly ramp up their use of highly targeted campaigns, along with a focus on niche influencers or nano-influencers.
2.9. Art of Selling in Personalized Servicing
The art of selling in a world inundated with digital advancements lies in personalized servicing. This is not just about knowing a customer’s details and purchase history but also about understanding their preferences and industry dynamics and offering tailored solutions that speak to their specific needs. This human-centric approach amidst a technologically enabled market highlights the importance of emotional intelligence and rapport-building in sales.
44% of sellers deploypersonalized web experiences
2.10. Extensive Videos for Better Sales
Video content has proven to be an effective sales tool, allowing for personalization, engagement, and product demonstration in a single medium. Extensive video libraries and live demonstrations facilitate a deeper connection with prospective buyers, particularly when complemented by the right analytics to track viewer interactions and preferences.
Videoconference connections are critical and are preferred over audio or phone calls by 3 out of 4 B2B buyers
3. Summing Up
Looking ahead, sales acceleration is to become even more personalized and data-driven. Digitalization will continue to evolve, offering even more nuanced insights into customer behavior and effective sales acceleration strategies. One can expect greater emphasis on data privacy and security, with businesses adopting advanced measures to protect customer information in compliance with global regulations.
The integration of AR and VR into the sales process is anticipated to grow, providing immersive experiences that can significantly enhance customer engagement and conversion rates. Blockchain technology might emerge as a tool for ensuring transparency and security in sales transactions, particularly in industries where trust and authenticity are critical.
Summarizing the sales acceleration trends and innovations in 2024, sales acceleration can no longer rely on traditional tactics to ensure success. It demands a forward-thinking approach that incorporates the latest technologies with a deep understanding of personalized customer service. For veterans in the field, the challenge is both to unlearn outdated practices and to lead by example, showcasing how to leverage the new trends to drive sales growth. As we stand on the brink of a new era, the sales force that embraces these changes with enthusiasm and adaptability will write the success story of sales acceleration in 2024 and beyond!
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Advertiser Platforms
Article | January 9, 2024
Advertising metrics provide clear information on the success and failures of an ad campaign. They are a practical tool to track all aspects of your marketing activities as well as how your campaign compares to designated metrics. Take a look at your campaign health metrics to understand your campaign’s performance. These metrics aren’t exactly KPIs (key performance indicators) because they are not tightly connected to your marketing goals. However, they do support the important ad metrics. They can give you insights into how to improve an ad campaign on your level.
Check out this list of valuable metrics to add to your armory if you really want to find the value of your content, the value of your audience, and the success of the advertising you're hosting.
Cost Efficiency Metrics (CPCs, CPMs, CPVs)
Understand what your initial interaction with your audience is costing you. Metrics like cost per click, cost per mille and cost per view are foundational to determining where you need to focus to optimize your campaign while ensuring you have an eye on the changing trends.
Click-Through Rate
To understand how relevant your ads are to your audience, you need to look at your click-through rate. A low click-through rate means your ads have a huge scope of improvement and that you might not be targeting the right audience to meet your marketing goals. To avoid losing your ad spend, quickly identify drops in performance and alter your ads to make them relevant to your target audience.
Conversion Rate
The conversion rate of your ad indicates the relevance of your landing pages and how well they are optimized for conversion. If the conversion rate is low, it means that your site’s content is not resonating with your audience or that the audience you are targeting isn’t right for your product or service. It could also mean that your audience isn’t at the right stage of the funnel to take an action. You can make changes based on how this metric looks.
Impression Share
This metric helps you understand how much you can scale your campaign through aggressive bidding. It can also highlight underperforming keywords and how you can enhance your campaign by adjusting the budget. Adjusting geo-targeting settings and improving ad quality are some of the ways to increase the impression share.
On-Site Engagement
To gauge the interest of the audience in your ad campaign, keep an eye on on-site engagement metrics like bounce rate, average number of pages visited, and average session duration. These are the real measures of the interest your prospects show in your ads.
Quality Score
A quality score helps you identify ways to improve your campaign. This score gives you a comprehensive look at all the individual scores that affect your campaign. The historical data that evaluates the changes in your campaign over time is visible here. You can pinpoint which changes led to a positive impact and which didn’t.
Bottomline
Campaign health metrics are your answer to improving your ad campaigns. Taking note of what is working and what isn’t is the right way to constantly enhance the performanc
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Advertiser Platforms
Article | March 20, 2024
Measuring the ad performance on your website is critical for understanding how well your revenue stream is optimized. Ad sizes, placements, and color are common measures, but they may not necessarily work for you. As a publisher, you must focus on four prime metrics that give you a clear idea of an ad campaign’s performance.
Let us take a look at them:
4 Ad Performance Metrics You Should Track
CPM (Cost per mille)
CPM stands for advertising cost per thousand views. It is the benchmark used to calculate the approximate cost of an advertisement or ad campaign across various media. CPM can be calculated by dividing how much it costs to place an advertisement by the number of impressions (in thousands) that it achieves. This metric helps compare the difference in ad opportunities based on efficiency and to evaluate the overall campaign cost.
CTR (Click-through rate)
CTR is the ad click-through rate that measures how well an online ad campaign is progressing on a website. It is denoted as a percentage and is calculated by how many times an ad is clicked divided by how many times an ad is shown.
RPM (Revenue per mille)
RPM is the revenue generated per 1000 ad impressions. It is similar to CPM but instead of cost, it measures revenue. It is an especially important metric for publishers. If the RPM of a campaign is low, you should replace the campaign with one that earns a higher revenue and RPM rate.
RPC (Revenue per click)
RPC is the revenue generated per click. It tells you how much the average revenue is for every click on your ads and PPC (pay-per-click) keywords. You can easily understand how much you earn every time someone clicks on one of your ads. Comparing RPC and RPM values can give you insights on your ad spend and the money you earned through the ads.
Streamlining Ad Campaigns with Ad Performance Measurement
Here are some tips to streamline your ad campaigns with the insights your ad metrics provide:
Use the right data: First-party data can help you optimize your programmatic ad campaigns along with your content.
Capitalize on returning visitors: Play with ad location on pages with returning visitors. Mix and match to maintain the interest of the visitors.
Optimize your content: Find out the type of content that attracts your visitors and optimize your content strategy based on your findings.
Maintain optimal ad placement and size: Place your ads in the middle of the page, use in-image ads at the bottom of mobile web pages, experiment with different ad sizes and positions to check how users react.
Final Thoughts
Data-driven optimization is the secret to getting the ad revenue you expect. Testing and improving with the help of data insights can help you identify the areas that need attention.
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Article | April 15, 2020
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