Linking analytics and ads

| April 30, 2019

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Gone are the days of the traditional marketing funnel. While the funnel once showed us how a customer would gradually narrow down their product search along the path to purchase, this standard has changed. Or more accurately, there is no standard path. Today’s customer journeys might resemble anything from a pyramid to an hourglass — and according to a study conducted by Google and Verto Analytics, no two journeys look the same.

Spotlight

Digital Kitchen

Digital Kitchen is a content first creative and digital agency with offices in Chicago, Seattle and Los Angeles. The agency’s unique approach of blending digital, film, experiential design and rich brand storytelling provides creative business solutions for a roster of clients including AT&T, Microsoft, The Cosmopolitan of Las Vegas, Estee Lauder, Whole Foods Market, Starbucks, and Sierra Nevada Brewing Co. DK is a member of the kyu collective at www.kyu.com.

OTHER ARTICLES

Why Netflix Needs To Brand Its Netflix Originals Differently

Article | March 8, 2020

As the Netflix Original library becomes an increasingly big part of the Netflix overall lineup, we believe that it’s time Netflix started branding its Netflix Originals. Below, we’ll hopefully make the case as to why it should happen and possibly how to do it. We’re writing this in the wake of a huge influx of new streaming services that are operated by big corporations that have multiple labels. We’re also doing it a week after FX on Hulu launches. The issue with this is probably an issue you’ve seen online. “All Netflix Originals are crap” or “all Netflix originals are foreign”. When you think of HBO (one of Warner Medias brands) you know roughly what you’re in for. Top budget series with quality. If you think of Cartoon Network, you know what you’re in for. Likewise, if you mention The CW, you know it’s going to be a lower budget than Warner’s HBO output.

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Pain device maker NeuroMetrix settles FTC false advertising case

Article | March 5, 2020

Pain treatment device manufacturer NeuroMetrix and its founder will pay $4 million and turn over money earned through a collaboration with GlaxoSmithKline to resolve allegations it made false claims about its flagship product. The settlement with the U.S. Federal Trade Commission was disclosed in a filing on Tuesday in Boston federal court and resolves claims against NeuroMetrix and Shai Gozani, its chief executive, related to its Quell wearable pain treatment device.

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Which Online Advertising Strategy Is Right For Your Business?

Article | February 10, 2020

Part of running a business in this era of technology is establishing an online presence. This does not only mean having a well-put-together website and being active on social media, which are both a big part of what online marketing means. In order to reach audiences and turn them into customers, you also need to invest in online advertising. Sometimes, finding the best-suited advertising strategy for your business can be quite daunting, especially given the fact that you have so many options to choose from in the sea of digital marketing. The accessible costs of digital advertising, especially when compared to traditional advertising, may make it tempting for you to what to invest in as many types of ad campaigns as you can find, but keep in mind that they may not all work for your business.

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How to adjust your PPC strategy during the Covid-19 pandemic

Article | April 2, 2020

The COVID-19 outbreak continues to impact the world like never before. Businesses have been hit hard, institutions have been shut down, and people are being made to stay indoors in an effort to slow down the spread of novel Coronavirus. Nearly all businesses have been dealing with a lot of difficulties right now and the world of PPC advertising is no exception. As the world grapples with the pandemic unfolding in real-time, they turn to online searches and news to find answers to their questions. This extreme change in people’s behavior has also impacted the change in their online search behavior. While some industries were well prepared for this shift, many are not. Table of Contents Has Covid-19 affected your PPC accounts? Impact of COVID-19 on PPC advertising - Industries with increased performance - Industries with mixed performance - Industries hit the hardest Ways to adjust your PPC according to the new search volumes Has COVID-19 affected your PPC accounts? As of today, the COVID-19 related searches are ranking the most on Google, beating other searches related to news, weather, politics, Google, Facebook, and Amazon. To help track these emerging searches along with other breakout searches that users are looking at, Google has released the Google Trends Coronavirus Hub to offer more insights. For some advertisers, these new searches have drawn more visitors to their sites, bringing in new customers. For others, however, the results have not been so great. Wordstream notes that Google search ad impressions have declined by 7% over the last week, which is not uncommon during the holidays. But advertisers certainly weren’t expecting it to happen all so suddenly. Conversion rates have dropped by an average of 21% since the COVID-19 became an epidemic. Advertisers who acknowledge these changes need to be able to adjust their PPC strategies to keep their businesses agile during these uncertain times. Learn more: Teesside web advertising firm makes journey into glasgow Impact of COVID-19 on PPC advertising Google trends shows that the COVID-19 is on top of mind for most people, especially in the early morning and late at night. Many of us who aren’t fighting the pandemic head-on, often look to some other distractions online or try to carry on with our days as usual. Advertisers can review these searches and prepare to adjust their campaigns to avoid wasting their spend online. Industries with increased performance Healthcare and medical Ever since the outbreak, most of us have turned to search to protect ourselves and the community. In the wake of social distancing and a worldwide lockdown, we’re relying on Google SERP to purchase over-the-counter as well as vital medications. As a result, medical advertisers are seeing a strong spike in their sale of pharmaceuticals and medical supplies with increased ad clicks and higher conversion rates than usual. Non-profit and charity The non-profit organization is another sector that’s having a dramatically increased impact due to the COVID-19 outbreak. Charities, non-profits, and social enterprises are working the hardest to help communities fight the COVID-19 crisis. Since the epidemic, this sector has seen • A 10% surge in search ad impressions • A 23% surge in search ad conversions • A 20% surge in search ad conversion rates Luckily, Google’s ad grants program is working with more than 35,000 organizations to help non-profit use AdWords. Live-streaming and on-demand media The phrase, “Netflix and chill”, “Quarantine and chill”, couldn’t be more true and relatable right now. With people practicing social distancing at their homes, we’re consuming more entertainment than ever. This has led to a spike in the entertainment advertisers’ conversion rates, bringing in more viewers. Safe to say it’s not a bad time for the entertainment industry, as the demand for live-streaming media has skyrocketed and seen a dramatic hike in its conversion since the last few weeks. Learn more: How COVID-19 Has Impacted Google Ads Results for 21 Industries Industries with mixed performance Real Estate According to Wordstream, there’s no significant change in the search volumes or conversion rates in the industry yet. But there could be some shifts down the road. Consumers are more hesitant in attending open houses and more reliant on professional agents to schedule an appointment instead. Despite the +15% CPC increase in real estate listings and real estate agent searches in the last month, there has been a -25% decline in the conversion rates. Agents and brokers, however, have seen a 30% increase. Moving and relocation services have seen an 11% increase in search volume, maintaining a stable CTR, CPR, and CPR. Both property development and construction industries are seeing a decline in their conversion rates by -53% and -7%, as well as lower search volumes. This could lead up to a decline in real estate supply in the future. Automotive The automotive industry appears to have taken a hit. It has shown a noticeable decline of 30% in the industry with average conversion rates over the past few weeks. Although this can’t all be due to the pandemic, advertisers are seeing a lot of shifts in searchers’ preferences in the automotive market. Job and education There has been an increased demand in e-learning and training due to schools and colleges being shut down for at least a couple of weeks. Given the college application rush over and the upcoming SAT in June (yet to be canceled), prospective students’ behavior on the SERP remain the same. There’s also an increase in paid search traffic for new career opportunities and vocational training since the last couple of weeks. Industries that have been hit the hardest Travel and tourism It’s not at all surprising to see that fewer people are booking for travel these days. With business, consumers, and government avoiding unnecessary travels, advertisers are finding it hard to convert new searches on their sites. Searches for flight cancellations, delays and restrictions are also at an all-time high, leaving ads more exposed to curious searchers. To address this problem, advertisers should: • Add new negatives keywords for COVID-19, advisory, and cancellation related searches. • Promote cheaper fares and easy cancellations and adjustments for future travel. • Suggest travel insurance to your customers to ease concerns while increasing your average sale price. Live entertainment Search volumes for live entertainment have also reduced by 24%, with a dip in conversion rates by 30%. The need for public safety and social distancing has caused consumers as well as performers to cancel their live shows all across the globe. Ways to adjust your PPC strategy according to the new search volumes Unprecedented times call for unprecedented solutions. Here are some of the ways that you can adjust your PPC strategies according to the rising challenges: It’s important to understand what traffic your ads are getting and add new negative keywords add new negative keywords quickly to prevent your campaigns from reaching irrelevant panicked searchers. • Closely follow COVID-19 related searches to understand how people are searching online. Leverage Google Trends to see what’s trending the most. The Google Trend Coronavirus Hub is a great place for advertisers to find out users’ priorities and search interests in response to the changing news. • The flipside to users spending more time online is that you can easily find them while they’re browsing the web. Consider remarketing to your previous customers and website visitors, bring them back to your site and keep your brand in their minds. This way they will be more likely to convert. Conclusion While times are uncertain at the moment, it is important to keep a positive mindset and be safe. Make sure to stay in the lookout for any new disruptions caused by the COVID-19 and keep adjusting your PPC campaigns consistently.

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Spotlight

Digital Kitchen

Digital Kitchen is a content first creative and digital agency with offices in Chicago, Seattle and Los Angeles. The agency’s unique approach of blending digital, film, experiential design and rich brand storytelling provides creative business solutions for a roster of clients including AT&T, Microsoft, The Cosmopolitan of Las Vegas, Estee Lauder, Whole Foods Market, Starbucks, and Sierra Nevada Brewing Co. DK is a member of the kyu collective at www.kyu.com.

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